Refund policy

Fitting on Delivery

Not 100% sure? No stress. You can always try on your Dova piece while the courier’s still there.
If it doesn’t vibe with you, just hand it back — no hard feelings.

A return shipping fee applies to doorstep try-on returns.

Damages and issues
We’ve got high standards—so if something’s off, we want to know.
Check your order as soon as it lands. If it’s damaged, defective, or not what you ordered, hit us up right away so we can make things right, fast.

Returns
We’re all about the right fit and confident choices. That’s why all sales are final, no returns on sold items. We hope you love what you pick, just like we loved creating it.

Exchanges
Want something else instead? Here’s the smoothest way:
Hand the item back to the courier (if you’re trying it on at the door), or place a new order for what you really want. It’s faster, easier, and keeps things moving.

You can always contact us for any return question at Info@dovafashionworld.com.